Monday, February 25, 2013

Explain the levels of Decision Making process in organization

source: http://businesscasestudies.co.uk/cima/improving-strategic-decision-making/levels-of-decision-making.html#axzz2LvzkSi5j
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Decisions are made at different levels in an organisation's hierarchy:
Strategic decisions are long-term in their impact. They affect and shape the direction of the whole business. They are generally made by senior managers. The managers of the bakery need to take a strategic decision about whether to remain in the cafe business. Long-term forecasts of business turnover set against likely market conditions will help to determine if it should close the cafe business.
Tactical decisions help to implement the strategy. They are usually made by middle management. For the cafe, a tactical decision would be whether to open earlier in the morning or on Saturday to attract new customers. Managers would want research data on likely customer numbers to help them decide if opening hours should be extended.
Operational decisions relate to the day-to-day running of the business. They are mainly routine and may be taken by middle or junior managers. For example, a simple operational decision for the cafe would be whether to order more coffee for next week. Stock and sales data will show when it needs to order more supplies.

What is Information Technology?

source: http://www.merriam-webster.com/dictionary/information%20technology
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the technology involving the development, maintenance, and use of computer systems, software, and networks for the processing and distribution of data

What is Decision Making?

source: http://www.businessdictionary.com/definition/decision-making.html
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The thought process of selecting a logical choice from the available options.
When trying to make a good decision, a person must weight the positives and negatives of each option, and consider all the alternatives. For effective decision making, a person must be able to forecast the outcome of each option as well, and based on all these items, determine which option is the best for that particular situation.

What is the difference between Data and Information?

source: http://wiki.answers.com/Q/What_is_the_difference_between_data_and_information_in_computer_terms
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Data is raw material for data processing. data relates to fact, event and transactions. Data refers to unprocessed information.
Information is data that has been processed in such a way as to be meaningful to the person who receives it. it is any thing that is communicated.

For example,researchers who conduct market research survey might ask a member of the public to complete questionnaires about a product or a service. These completed questionnaires are data; they are processed and analyze in order to prepare a report on the survey. This resulting report is information.

What is Goal Conflict?

source: http://www.ehow.com/list_6802470_types-goal-conflict.html
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Goal conflict is a business term that typically refers to either strategy or data plans that are made but cannot be effectively completed because of inherent differences and problems between goals. Some goals are independent and do not affect each other at all, but many goals are interdependent and depend on the same resources, systems or workers to be accomplished. When multiple goals intersect, goal conflict can occur and reduce work efficiency.

What is Goal Congruence?

source: http://www.businessdictionary.com/definition/goal-congruence.html
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The integration of multiple goals, either within an organization or between multiple groups. Congruence is a result of the alignment of goals to achieve an overarching mission.